Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, phone number, delivery address
• Order Information: Items ordered, quantities, payment details
• Account Information: Neighborhood selection, preferences
• Communication Data: Messages sent to support, feedback

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send you updates about order status and threshold progress
• Improve our services and user experience
• Respond to your inquiries and provide customer support
• Send promotional offers (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With delivery partners and payment processors
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of promotional communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.

7. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@bachatbazaar.com
Phone: +92 300 123 4567
Address: 123 Main Street, Karachi, Pakistan